I've always loved Walt Disney World. But I have to admit that great greed is ruining the loved Disney vibe of what used to be a premium experience.
Some folks don't even realize it. After all, the Disney corp has geniuses in their public relations department.
The system now makes us work for what we have already paid for. Then we blame ourselves if we don't get it in on a ride or a restaurant. Maybe we just didn't reserve with enough time, etc, etc. Anything but the simple fact that Walt Disney may be overbooking.
Unfortunately, the vision is no longer quality but quantity. There is no control of customer service. However construction still continues hungrily along.
Remember the type of customer service that Disney was known for? For that you need to invest in your employees. Running the parks with the short sided view of hiring temporary, part-time college workers. They may try their best, but nothing beats an experienced employee that has a stake in the company.
But hey, Bog Eiger, CEO makes over $30 million a year. Something has to be working right.
Let's just say that what we have now is the antithesis of Walt Disney's idea of "Be may guest."
Remember ages ago, walking into Innovations at Epcot to see what new cool and futuristic toys where featured? It was the best part of Epcot. What do we have now? An insurance company with their lame fire insurance pitch. It's embarrassing.
There is no sense of history or even common sense. Epcot is all about the different countries. Plopping Frozen attraction there shows just how bad the greed has gotten.
So please Disney lovers, tell the powers that be what you like and dislike. Disney is still magical but it needs more love sprinkled with fairy dust and less greed. We pay premium bucks. Let's expect a premium experience!
Meanwhile I hope they do not kill the goose that laid their golden eggs. All of us that love Walt Disney World are wishing on a star that they watch Walt Disney's movie about his life again. 'Cause right now they just don't get it.
Bob Iger CEO: